If you purchased the product in our Amazon store, the delivery time and delivery range is subject to Amazon's delivery rules.
If you purchased from kmdspring.com, please read the following.
Kaimindogz ships online orders within the continental U.S.. We do not ship to Hawaii or Alaska. We also do not ship to P.O. Boxes.
Orders will take up to 3 business days to process, and may not ship until the following business day. Deliveries take an average of 3 to 8 business days to arrive after orders have been processed.The ETA is affected by weather conditions and holidays.
Kaimindogz generally offers free shipping. Please check the product page for details on the item you wish to purchase.
Please note that if your product has shipped out and there is an error on your address (made by you) or you just need to ship your package to another place we will have to charge you a $25 recall fee.
TRACKING
The tracking of your parcel is online traceable. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email. During Holiday Season, Orders with Standard Shipping will not be traceable when the parcels arrive in the United States. It is because USPS website will no longer update the information about shipping package. If you have any questions about the shipping of your order, please feel free to contact us via service@kmdsprings.com.
If you are a dealer, or a technician who repairs garage doors and need to buy in bulk, please click here to contact us.
